Do you have an office in the Bay City area?

Yes, our main office is in Essexville, just outside of Bay City. NeuroCare is a statewide Michigan agency. Caregivers are recruited and deployed locally across the Great Lakes Bay Region; coordination and support happen statewide. You'll always have a real person to reach, and the care your family receives is the same specialized SCI care we deliver anywhere in Michigan.

What insurance do you accept?

Michigan auto no-fault insurance and workers compensation only. We do not accept Medicaid or private pay. The majority of our clients were injured in Michigan auto accidents and carry no-fault coverage that funds their in-home care.

What makes NeuroCare different from other agencies in the Bay City area?

Most home care agencies in the region serve elderly or general-care clients. Our entire model is built around SCI care for younger, active adults who need high-tech clinical support around the clock. We're not adapting a general model — this is the only population we serve.

How quickly can care start?

Typically within one to two weeks from initial inquiry. The timeline depends on intake, caregiver matching, and the client meet-and-greet. We work quickly because delays have real consequences for families in this situation.

Spinal Cord Injury Home Care in Lansing, MI

Living with a spinal cord injury in the Lansing area means navigating a healthcare system that wasn’t designed with you in mind. Most home care agencies serve an elderly population with basic needs. If you need bowel and bladder care, complex transfers, and around-the-clock coverage from someone who actually understands SCI — you need something different.

NeuroCare Home Health is a Michigan-based agency that specializes in exactly this kind of care. We serve individuals with spinal cord injuries and traumatic brain injuries across all of Michigan, including Lansing and the mid-Michigan corridor. Our founder, Nick, has a C6 spinal cord injury and personally understands what it means to depend on a caregiver every day. That’s not a marketing line — it’s the foundation of how we operate.

If you’re in Lansing and need specialized SCI home care, let’s talk.

Request Care →

We Serve Lansing and Mid-Michigan

NeuroCare is a statewide agency. We don’t have a physical office in Lansing, and we don’t need one. Our model is built to deliver specialized SCI care wherever in Michigan a client lives.

We recruit caregivers locally and regionally, including in the Greater Lansing area, and we coordinate all care statewide. If you’re in East Lansing, Okemos, Mason, DeWitt, or anywhere in the mid-Michigan region, we can build a local care team around your needs.

Lansing sits at a natural crossroads — between Detroit to the east and Grand Rapids to the west — and many of our referral partners, case managers, and attorneys operate across that corridor. We’re positioned to serve the full mid-Michigan region and understand the insurance and legal landscape that comes with it.

Why Families and Case Managers Choose NeuroCare

The home care market in Michigan is large, but very few agencies specialize in spinal cord and traumatic brain injury care. We do — and that focus makes a material difference.

SCI specialization: We provide the care that complex injuries actually require: bowel programs, catheterization, assisted transfers, skin integrity monitoring, range of motion, respiratory support, and everything in between.
Founded by someone living with SCI. Nick, NeuroCare’s founder, has a C6 spinal cord injury. His perspective is in our hiring standards, our training approach, and our understanding of what good care looks like.
24/7, one-on-one coverage. Most of our clients receive 168 hours of care per week — one dedicated caregiver per shift. No shared aides, no group settings.
Client-directed care. You decide how your days go. Our caregivers support your routines and your independence.
Michigan auto no-fault specialists. If you were injured in a Michigan auto accident, you likely have no-fault coverage. We accept Michigan auto no-fault and workers’ compensation — and we know how to work within that system. We do not accept Medicaid or private pay.
95% client retention rate. That number reflects what consistent, high-quality SCI care produces.

Caregiver placing a cup of coffee on a tray for a client using a power wheelchair in a home living room

Who We Work With

Individuals and Families

You need a caregiver who can handle SCI care correctly — not someone learning on the job. We work with adults who are living independently in their own Lansing-area homes and need daily, round-the-clock support for the high-tech care that comes with spinal cord injury. If you have Michigan auto no-fault or workers’ comp coverage and want care that respects your independence and your routine, reach out.

Case Managers and Discharge Planners

If you’re coordinating care for a patient with a spinal cord or traumatic brain injury in the mid-Michigan region — whether discharging from Sparrow Hospital, McLaren Greater Lansing, or a rehab program — NeuroCare is a resource for complex SCI cases. We handle high-tech care needs, 24/7 coverage, and auto no-fault billing. We understand the documentation and coordination involved, and we respond quickly to referral inquiries.

Auto No-Fault Attorneys

Lansing is home to Michigan’s insurance regulatory environment, and auto no-fault cases involving catastrophic injury are well-represented here. If you represent a client with a spinal cord or traumatic brain injury from a Michigan auto accident, we can help them access specialized home care covered under their no-fault policy. We’re experienced with the documentation, billing requirements, and communication that legal teams need. We’re a referral partner worth adding to your network.

Email Our Team

How It Works

NeuroCare staff member on a call at her desk, listening attentively to a client inquiry

Getting started is straightforward. Here’s what the process looks like from first contact to first shift.

Reach out: Call or email to start a conversation. We’ll ask about your injury, care needs, location, and insurance to confirm we’re the right fit.
Needs assessment: We take time to understand your daily routine, functional requirements, shift preferences, and what matters most to you in a caregiver. This shapes the match.
‍Caregiver matching: We identify caregivers from our mid-Michigan network who have the right experience, availability, and fit for your situation. You meet them before anything is finalized.
Care begins: Once the match is confirmed and scheduling is set, your care team is in place. We stay engaged — we’re not a placement service.

Ready to Get Started?

For Individuals and Families

If you’re in Lansing or anywhere in mid-Michigan and need specialized SCI home care covered by auto no-fault or workers comp, we’d like to hear from you.

Call us:

(989) 402-1966

Email us

Visit our website

For Case Managers and Referral Partners

We welcome referrals from case managers, discharge planners, and auto no-fault attorneys across the mid-Michigan region. Contact us to discuss a specific client or to learn more about our care model.

Call us:

(989) 402-1966

Email us

‍Learn more

Request Care

NeuroCare Home Health serves all of Michigan, including Lansing, East Lansing, Okemos, Mason, DeWitt, St. Johns, and the broader mid-Michigan region.

Lansing

We Serve Lansing and Mid-Michigan

Why Families and Case Managers Choose NeuroCare

Who We Work With

Individuals and Families

Case Managers and Discharge Planners

Auto No-Fault Attorneys

How It Works

Frequently Asked Questions

Do you have an office in Lansing?

What insurance do you accept?

I was injured in an auto accident and my attorney is handling my case. Can you work with that?

How is NeuroCare different from other home care agencies in mid-Michigan?

Ready to Get Started?

For Individuals and Families

For Case Managers and Referral Partners

Let‘s talk about your care needs

No pressure. No commitment. Just a conversation.