Do you have an office in the Bay City area?

Yes, our main office is in Essexville, just outside of Bay City. NeuroCare is a statewide Michigan agency. Caregivers are recruited and deployed locally across the Great Lakes Bay Region; coordination and support happen statewide. You'll always have a real person to reach, and the care your family receives is the same specialized SCI care we deliver anywhere in Michigan.

What insurance do you accept?

Michigan auto no-fault insurance and workers compensation only. We do not accept Medicaid or private pay. The majority of our clients were injured in Michigan auto accidents and carry no-fault coverage that funds their in-home care.

What makes NeuroCare different from other agencies in the Bay City area?

Most home care agencies in the region serve elderly or general-care clients. Our entire model is built around SCI care for younger, active adults who need high-tech clinical support around the clock. We're not adapting a general model — this is the only population we serve.

How quickly can care start?

Typically within one to two weeks from initial inquiry. The timeline depends on intake, caregiver matching, and the client meet-and-greet. We work quickly because delays have real consequences for families in this situation.

Spinal Cord Injury Home Care in Bay City, MI

After a spinal cord injury, the care you receive at home matters just as much as the care you received at the hospital. In Bay City and the Great Lakes Bay Region, the options for specialized SCI home care are limited. Most agencies here serve general populations - elderly clients, post-surgical recovery, basic ADL assistance. That's not what a spinal cord injury requires.

NeuroCare Home Health was built specifically for this. We provide 24/7, one-on-one in- home care for people with spinal cord and traumatic brain injuries across all of Michigan, including Bay City, Midland, Saginaw, and the surrounding Great Lakes Bay Region. Our founder, Nick, has a C6 spinal cord injury. He built NeuroCare because he understood firsthand what specialized, consistent SC care actually looks like - and how rarely families find it.

If you’re in Bay City and need specialized SCI home care, let’s talk.

Request Care →

We Serve Bay City and the Great Lakes Bay Region

NeuroCare is a Michigan-wide agency with a local presence in the Great Lakes Bay Region. Our Essexville office, just outside of Bay City, serves as our hub for coordinating specialized SCI care across the region.

We recruit and match caregivers locally, including in Bay City, Midland, Saginaw, and surrounding communities. When a client in this region needs coverage, we source, screen, and match caregivers who live nearby. Your care team is local. The coordination, training, and support are statewide.

We serve Bay City, Essexville, Midland, Saginaw, Auburn, the Thumb, and surrounding communities throughout the Great Lakes Bay Region.

Why Families and Case Managers Choose NeuroCare

The Great Lakes Bay Region has a strong network of hospitals and rehabilitation services - but finding specialized SCI home care after discharge is a different challenge. NeuroCare closes that gap.

SCI specialization: We provide the care most agencies aren’t equipped for: bowel programs, catheterization, skin integrity monitoring, assisted transfers, range of motion, respiratory support, and 24/7 coverage.
Founder’s lived experience: Nick has a C6 SCI and built this company around what he knows works. That perspective is embedded in how we hire, train, and operate.
True 1:1 care, 24/7: Most of our clients receive 168 hours of coverage per week — one dedicated caregiver per shift, every shift. No shared aides, no gaps.
Client-directed care: You direct your care. Caregivers support your routines, your independence, and your goals — not the other way around.
Michigan auto no-fault expertise: We accept Michigan auto no-fault insurance and workers compensation. We know the billing landscape and handle it so you don’t have to.
95% client retention rate: Clients stay because the care is consistent, high-quality, and built around them.

Caregiver placing a cup of coffee on a tray for a client using a power wheelchair in a home living room

Who We Work With

Individuals and Families

You need a caregiver who understands what SCI care actually involves — not someone who needs to be trained from scratch every few months. We work with adults living independently in their own Bay City-area homes who need daily, around-the-clock support for the complex care that comes with spinal cord injury. If you have Michigan auto no-fault or workers comp coverage, reach out.

Case Managers and Discharge Planners

If you’re coordinating care for a patient with a spinal cord or traumatic brain injury in the Great Lakes Bay Region — whether discharging from McLaren Bay Region, Covenant Healthcare, or another local facility — NeuroCare is a reliable SCI-specialist option. We handle high-tech care needs, 24/7 coverage, and auto no-fault billing. We move quickly and understand what discharge timelines demand.

Auto No-Fault Attorneys

If you represent a client with a spinal cord or traumatic brain injury from a Michigan auto accident, specialized home care from day one strengthens the case and the client’s quality of life. We accept Michigan auto no-fault insurance, understand the documentation and billing requirements, and coordinate directly with legal and case management teams. We’re worth knowing in this region.

Email Our Team

How It Works

NeuroCare staff member on a call at her desk, listening attentively to a client inquiry

Getting started is straightforward. Here’s what the process looks like from first contact to first shift.

Reach out: Call or email us. We’ll ask about your situation, care needs, location, and insurance coverage to confirm we’re the right fit.
‍Needs assessment: We take time to understand your daily routine, functional requirements, shift preferences, and what matters most to you in a caregiver relationship. This shapes the match.
‍Caregiver matching: We identify caregivers from our Great Lakes Bay Region network based on experience, availability, personality, and your specific care needs. You meet them before anything is finalized.
Care begins: Once the match is confirmed and scheduling is set, your care team is in place. We stay engaged — we’re not a one-time placement service.

Ready to Get Started?

For Individuals and Families

If you’re in Bay City or anywhere in the Great Lakes Bay Region and need specialized SCI home care, we’d like to learn more about your situation.

Call us:

(989) 402-1966

Email us

Visit our website

For Case Managers and Referral Partners

We welcome referrals from case managers, discharge planners, and auto no-fault attorneys across the Great Lakes Bay Region. Contact us to discuss a specific client or to learn more about our care model and coverage capacity.